Engineering Manager, Customer Interfaces
AdyenPayments company
San Francisco, United States$198,000 - $293,000Manager
Index Ventures
Iconiq Capital
General Atlantic
Temasek
Felicis Ventures
Man Capital
Software Engineering
About the role
TL;DR
Lead an engineering team to evolve Adyen's customer experience platform into intelligent financial interfaces.
- •As the Team Lead for Customer Interfaces in San Francisco, you will lead an exceptional team of Individual Contributors to evolve Adyen’s experience platform.
- •You will own the end-to-end transformation of the merchant experience from traditional dashboards into intelligent, streaming, and conversational financial interfaces.
- •Key Responsibilities Lead & Empower an IC Team: Own the hiring, onboarding, and continuous development of a high-performing team of engineers in SF.
- •Owner of Technical Vision & Execution: Own the broad architectural strategy for Customer Interfaces, translating high-level system designs into structured, high-velocity engineering output.
- •Drive Intelligent Customer Interfaces: Guide your team in building Dynamic/Agentic UI components in Vue/Preact/TypeScript that adapt in real time.
- •Champion Operational Rigor: Foster a culture of extreme ownership around live performance, security guardrails for AI interfaces, incident response, and thorough post-mortem root-cause analysis.
- •Bridge Global Hubs: Serve as a key organizational node in San Francisco, driving documentation-first communication and aligning with cross-functional teams in Amsterdam, Chicago, and other global hubs.
- •Requirements 5+ years of experience in a formal engineering management or team leadership role. 10+ years of total software engineering experience, operating previously as a Senior or Lead Full-Stack / Backend Engineer.
- •Proven technical depth in Java backend services and modern frontend JavaScript/TypeScript frameworks.
- •Familiarity with integrating production-grade LLM workflows, policy layers, streaming latency optimization, and zero-trust security boundaries.
- •Product-Minded Strategist: Connect technical work to merchant outcomes and translate product goals into pragmatic technical solutions.
Required skills
JavaVue.jsTypeScriptReactEngineering ManagementLLMs
Domain expertise
fintech
Tech stack
JavaVue.jsTypeScriptReact