About the role
- •Senior Customer Success Manager Job Description Who We Want: The Senior Customer Success Manager (CSM) owns the post-sale client experience across onboarding, adoption, relationship management, retention, and cross-functional delivery.
- •This role combines high-level client relationship building with operational oversight and project coordination.
- •The ideal candidate will be a confident communicator, trusted advisor, and proactive problem-solver, with the ability to align customer outcomes with Blink’s platform capabilities while ensuring smooth project execution across teams.