Business Systems Lead (Quote-to-Cash)
Culture AmpEmployee Experience company
ChicagoSenior
Salesforce Ventures
Felicis Ventures
Index Ventures
Sequoia Capital China
TDM Growth Partners
Blackbird Ventures
Operations & Strategy
About the role
TL;DR
Own Q2C solutions end to end, design technical solutions, and lead implementation.
- •Cultivating reliable systems is at the core of how Culture Amp builds a better world of work.
- •As our Business Systems Lead, you will be the dedicated, hands-on owner of our core revenue systems, accountable for the integrity, scalability, and continued evolution of the entire Q2C lifecycle.
- •Key Responsibilities Own Q2C solutions end to end.
- •Design the technical solution and integration patterns across Salesforce, DealHub CPQ, DocuSign CLM, and collaborate with teams owning downstream systems like NetSuite and our data warehouse.
- •Build the hard parts yourself.
- •Lead hands-on implementation of the most complex Q2C workstreams
- •not just hand off to developers.
- •You’re as comfortable in the design doc as you are in Apex, Flow, or configuration.
- •Be the primary technical partner for Deal Desk, Finance, P&P, and Legal
- •translating challenging business problems into clear, scalable system designs and credible delivery commitments.
- •Requirements 5+ years of progressive experience as a Solutions Architect, Lead Business Systems Analyst, or similar senior systems role
- •preferably in a fast-paced enterprise SaaS environment with subscription revenue.
- •Deep, hands-on expertise across the Quote-to-Cash lifecycle, including the specific stakeholder needs and design trade-offs that exist within it (Deal Desk, Finance, P&P, Legal).
- •A strong ownership mindset and proven track
Required skills
Salesforce
Domain expertise
fintech
Tech stack
Salesforce