Strategic Solutions Engineering Director
CrestaContact Center company
United States$225,000 - $245,000 + variable & Offers EquityDirector
Andreessen Horowitz
Greylock Partners
Sequoia Capital
World Innovation Lab
Qatar Investment Authority
Accenture
Sales & Account Management
About the role
TL;DR
Lead a team of Solutions Engineers to support complex sales cycles and drive technical excellence.
- •As a Strategic Solutions Engineering Director at Cresta, you will lead a team of high-performing Solutions Engineers supporting complex sales cycles within our Strategic West segment.
- •You’ll partner closely with Strategic sales leadership to align SE coverage with pipeline priorities, coach your team through technical discovery and solution design, and ensure executional excellence across demos, POCs, and technical validation.
- •Key Responsibilities Conduct weekly 1:1s and team meetings to coach SEs on deal strategy, technical execution, and best practices.
- •Align closely with Strategic Sales Leaders through weekly syncs, sales leadership meetings, and coverage reviews to drive segment strategy.
- •Provide hands-on support for 2–3 strategic Strategic accounts by leading technical discovery and shaping technical strategy for deals >$1M.
- •Requirements 8+ years of experience in sales engineering or technical sales, with 3+ years in a leadership capacity Understanding of AI Agent applications, with hands-on experience integrating AI into customer workflows Deep expertise in Contact Center technologies, including Conversational AI, CCaaS platforms, and telephony infrastructure
Domain expertise
fintech
Benefits & perks
Comprehensive medical, dental, and vision coverage, Flexible PTO, Paid parental leave, Retirement savings plan, Remote work setup budget, Monthly wellness and communication stipend
Tech stack
Salesforce