Technical Implementation Manager
CreatorIQInfluencer Marketing company
United StatesManager
Insight Partners
Upfront Ventures
Canaan Partners
Bessemer Venture Partners
Bain Capital Ventures
Operations & Strategy
About the role
TL;DR
Lead client onboarding and technical implementation for CreatorIQ customers.
- •CreatorIQ is seeking a Technical Implementation Manager to lead client onboarding, ensuring a best-in-class experience that drives platform adoption and long-term value.
- •This role blends project management, technical configuration, and customer enablement.
- •Key Responsibilities Lead end-to-end onboarding and implementation for CreatorIQ customers.
- •Configure the CreatorIQ platform based on customer requirements and use cases.
- •Support technical setup including data imports, integrations, and system configuration.
- •Serve as a platform expert, delivering tailored training sessions.
- •Partner closely with Sales, Customer Success, Product, and Engineering teams.
- •Requirements 4+ years of experience in SaaS implementation, technical onboarding, or solutions engineering.
- •Strong technical aptitude with experience in APIs, integrations, data mapping, and SaaS platforms.
- •Solid project management skills and ability to manage multiple implementations.
- •Excellent communication skills, able to explain technical concepts to non-technical stakeholders.
- •Process-oriented and collaborative team player with adaptability to change.
Required skills
Implementation ManagementREST APIProject Management
Nice-to-have skills
SQLPythonJavaScriptNode.jsAWSGoogle CloudAzureDockerKubernetes
Domain expertise
martech
Benefits & perks
equity, health insurance, remote work, paid parental leave, 401k
Tech stack
REST APISQLPythonJavaScriptNode.jsAWSGoogle CloudAzureDockerKubernetesJiraConfluenceGitLinuxExcelPowerPointSalesforceHubSpotWorkdayGreenhouseLeverMarketo