Customer Success Partner, Agency
CreatorIQInfluencer Marketing company
Los Angeles, United StatesSenior
Insight Partners
Upfront Ventures
Canaan Partners
Bessemer Venture Partners
Bain Capital Ventures
Sales & Account Management
About the role
TL;DR
Strategic advisor for agency partners to drive influencer marketing success.
- •As a Customer Success Partner, you will serve as the strategic advisor to a portfolio of complex, high-value agency partners, helping them unlock business outcomes through influencer marketing.
- •You’ll align CreatorIQ’s platform capabilities with your customers’ agency operating models and client needs.
- •Key Responsibilities Serve as the primary strategic partner for complex agency organizations, owning value realization.
- •Advise agencies on scaling influencer programs across clients.
- •Build deep, multi-threaded stakeholder relationships across strategy, activation, analytics, and executive partners.
- •Drive strategic business reviews, maturity assessments, and growth planning sessions.
- •Use data to proactively identify opportunities and risks, influence adoption, and support continuous program growth.
- •Requirements Passionate and knowledgeable about influencer marketing, creator content, and the future of digital media. 2+ years in a strategic, customer-facing role, with experience working at or closely with marketing agencies.
- •Deep understanding of agency structures, incentives, and challenges.
- •Skilled at leading senior-level and executive conversations.
- •Highly organized, self-directed, and capable of managing a dynamic book of business.
Required skills
SalesforceSlackJiraNotionProject ManagementBusiness Development
Nice-to-have skills
Account ManagementGrowth MarketingProduct Marketing
Domain expertise
martechadtechmedia
Benefits & perks
equity, health insurance, remote work, paid parental leave, 401k
Tech stack
SalesforceSlackNotionJira