Associate GTM Operations Analyst, Deal Desk
CreatorIQInfluencer Marketing company
ManilaMid
Insight Partners
Upfront Ventures
Canaan Partners
Bessemer Venture Partners
Bain Capital Ventures
Operations & Strategy
About the role
TL;DR
Manage Deal Desk end-to-end and support GTM operations at CreatorIQ.
- •As a GTM Operations Analyst, you will manage the Deal Desk end-to-end, serve as the point of contact for contracts and amendments, and ensure that every rep, CSM, and BDR has the tools, data, and support they need to succeed.
- •Key Responsibilities Own the Deal Desk end-to-end: Manage the full lifecycle of deal desk cases
- •from intake to resolution
- •including quote adjustments, contract amendments, and approval routing.
- •Be the go-to for contract assistance: Serve as the primary point of contact for contract-related requests across New Business, Expansion, and Renewal motions.
- •Support our GTM tech stack: Provide day-to-day support across tools like Gong, Apollo, DocuSign, Salesforce and HubSpot.
- •Drive top-of-funnel hygiene: Manage lead assignments, resolve orphaned contacts, and maintain clean account ownership in Salesforce.
- •Enable communication and alignment: Facilitate structured knowledge sharing across GTM teams, project-manage operational initiatives from planning through execution, and proactively surface risks and dependencies before they become blockers.
- •Requirements Fluent in English (written and verbal): You communicate clearly and professionally with internal stakeholders and external partners, and can translate complex operational details into simple, actionable language.
- •Highly organized and detail-oriented: You can juggle multiple open cases simultaneously without dropping the ball, track progress meticulously, and take pride in delivering accurate, thorough work on tight timelines.
- •Curious about SaaS and eager to grow: You don’t need to be a SaaS veteran, but you’re genuinely interested in how enterprise software companies go to market and are motivated to deepen your understanding of revenue operations, deal structures, and GTM tooling.
- •Flexible and reliable: You are comfortable with a schedule that includes shift coverage for two weeks per quarter to support end-of-quarter deal closing activity
- •understanding that revenue doesn’t always close at 5pm.
- •Customer-facing and collaborative: You thrive in a fast-paced environment where your work directly impacts revenue.
Required skills
SalesforceHubSpotNotionContract ManagementRevenue Operations
Nice-to-have skills
Customer ServiceProject Management
Domain expertise
fintech
Tech stack
SalesforceHubSpotNotion