Specialist, Account Management
Checkout.comPayments company
Shanghai, ChinaMid
Coatue
DST Global
Dragoneer Investment Group
Endeavor Catalyst
Altimeter Capital Management
Blossom Capital
Sales & Account Management
About the role
TL;DR
Manage and grow relationships with merchants, acting as a business advisor.
- •Checkout.com is seeking an enthusiastic Account Management Specialist to nurture long-term relationships with Tier 3 and 4 merchants and partners.
- •This role involves acting as a business advisor and main point of contact, delivering expertise and education to merchants.
- •Key Responsibilities Nurture and maintain long-term relationships with Tier 3 and 4 merchants and partners.
- •Act as the business advisor and main point of contact for merchants post-live.
- •Deliver expertise, education, and mentorship to merchants.
- •Effectively communicate and influence at all levels to achieve mutually beneficial scenarios.
- •Promote Checkout.com's value proposition.
- •Requirements 2+ years of experience in B2B Account Management, Relationship Management, or Customer Success.
- •Strong commercial sense and ability to establish robust relationships with stakeholders.
- •Good negotiation, communication, and presentation skills.
- •Fluent in English and Mandarin Cantonese.
- •Self-motivated learner with excellent organizational skills.
Required skills
Account ManagementCustomer SuccessPresentation SkillsNegotiation
Domain expertise
fintech