Director of Operational Performance & Population Analytics

Own performance tracking and population analytics to drive operational success.

• •We are looking for a Director of Operational Performance & Population Analytics to own performance tracking and population analytics.
• •Key Responsibilities Own the tracking and reporting of Chamber's leading indicators, SLAs, quality measures, and operational metrics.
• •Build and maintain dashboards and scorecards that give Care Ops, Clinical, and leadership a clear, real-time view of how programs are performing.
• •Analyze Chamber’s attributed populations across contracts to surface clinical trends, risk concentrations, and care gaps.
• •Design and run a QA and audit program across care delivery operations.
• •Translate performance data into specific, actionable improvement recommendations.
• •Requirements Strong analytical skills and experience in performance tracking and population analytics.
• •Excellent communication and partnership skills to work with Clinical and Care Ops leadership.
• •Experience in healthcare or fintech is a plus.
• •Ability to work in a remote environment.