About the role
Conduct user research and generate insights for Paytm Money.
- •Support user research and voice-of-customer (VOC) initiatives for Paytm Money by conducting qualitative and quantitative studies and generating actionable insights.
- •Key Responsibilities Manage focus groups across investor and trader cohorts and conduct user research.
- •Coordinate research operations including vendor payments and participant incentives.
- •Build user personas and maintain a knowledge base on investor/trader behavior.
- •Support acquisition, activation, retention, and reactivation insights for product and business teams.
- •Prepare research summaries, reports, and presentations for stakeholders.
- •Requirements Minimum 2 years of research and analytics experience, preferably in stock broking/fintech.
- •Strong communication and stakeholder management skills.
- •Understanding of qualitative and quantitative research methodologies.
- •Organizational ability and attention to detail; proficiency in Excel and PowerPoint preferred.
Match insights
Level:Mid