Associate Director, Customer Success

Lead strategic relationships for enterprise clients as a trusted advisor.

• •Lead strategic relationships for a portfolio of enterprise clients, serving as a senior point of contact and trusted advisor throughout the customer lifecycle.
• •Key Responsibilities Lead strategic relationships for a portfolio of enterprise clients Develop and execute customer success strategies Coach, mentor, and provide day-to-day guidance to Customer Success Managers Requirements Bachelor’s degree in Business, Technology, or a related field Minimum of 8 years of experience in Customer Success, Account Management, Consulting, or a similar customer-facing role Minimum of 2 years of experience leading, mentoring, or developing customer-facing team members