Product & Research Operations Manager, Human Data
CartesiaVoice AI company
San Francisco, United StatesSenior
Index Ventures
Kleiner Perkins
Lightspeed Venture Partners
General Catalyst
NVIDIA
A* Capital
Product
About the role
TL;DR
Design, scale, and operate Cartesia's global evaluation workforce.
- •We are looking for a Product and Research Operations Manager to design, scale, and operate Cartesia's global scaled evaluation workforce.
- •Key Responsibilities Design and implement workforce structure across languages, skill tiers, and use cases Build capacity models to support continuous eval pipelines and data production workflows Own relationships with vendors such as data annotation firms and contractor platforms Decide on build, buy, or hybrid workforce models and continuously benchmark cost and performance across regions Design multi-layer QA systems spanning self-checks, peer review, audits, and gold tasks Requirements 5+ years in operations, workforce management, or data annotation systems Experience managing large contractor or vendor-based workforces Proven ability to scale operations from zero to production Systems thinking with the ability to design scalable operational frameworks Strong analytical skills with comfort around metrics like inter-rater reliability, precision, and throughput
Required skills
Vendor Management
Domain expertise
ai
Benefits & perks
Compensation, Health Insurance, Parental Leave, 401(k), Commuter Allowance, Flexible PTO, Meals & Snacks