Senior Account Manager

Manage local bus carriers to ensure the daily success of the BlaBlaCar Bus Marketplace in Brazil.

• •As a Senior Account Manager, you'll manage local bus carriers to ensure the daily success of the BlaBlaCar Bus Marketplace in Brazil.
• •Key Responsibilities Act as the main point of contact between BlaBlaCar and bus operator partners; Build and maintain long-term relationships with commercial, operational and executive stakeholders, by developing growth plans per partner/region/route; Lead business reviews, performance meetings and strategic alignment sessionsProactively manage partner satisfaction, retention and churn prevention, also guaranteeing full inventory amongst all partners.
• •Requirements At least 3 years of experience in B2B account management, customer service, or within mobility Strong proficiency in Salesforce Strong communication and negotiation skills