About the role
Lead collections team to achieve targets and manage performance.
- •Lead the collections target and control collection flow for specified area.
- •Key Responsibilities Achieve Collection targets of the area assigned, control flow cases and focus on non starters.
- •Ensured documented feedback.
- •Ensure Adequate feet on Street availability/bucket wise /segment wise.
- •Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.
- •Monitoring performance against set parameters and weekly review with Collection executives.
- •Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.
- •Support Collection officers in legal /Police issues/Collection Activities.
- •Requirements People Management Skills.
- •More than 4+ years of relevant experience in Collections role.
Match insights
Level:Lead