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Deployment Lead

TreeswiftVegetation Intelligence company
New York, United States$160,000 - $210,000Lead
Pathbreaker Ventures
Crosslink Capital logo
Crosslink Capital
TenOneTen Ventures
Contour Venture Partners
Susa Ventures logo
Susa Ventures
Inspired Capital logo
Inspired Capital
Operations & Strategy

About the role

TL;DR

Lead customer deployments and product development in a high-growth tech company.

  • This role is a combination of customer success and product, focusing on leading deployment and expansion at critical customers, and scoping/developing product features in collaboration with engineering and product teams.
  • Key Responsibilities Lead deployment and expansion at critical customers, including training users, defining project requirements, tracking deliveries, and presenting findings to executives.
  • Identify opportunities for expansion and align work against customer growth.
  • Scope and develop product features based on customer needs and insights.
  • Collaborate with engineering to develop solutions for existing platform improvements and new use cases.
  • Requirements 4+ years of professional experience.
  • Comfort with ambiguity and high-autonomy in an early-stage environment.
  • Excellent communication skills across a wide breadth of stakeholders.
  • Experience in a highly technical environment (software development, robotics, engineering, or finance).
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Required skills

Project ManagementCustomer SuccessImplementation ManagementProduct ManagementCustomer Onboarding

Domain expertise

deeptechdeveloper-tools

Benefits & perks

Competitive salary and equity package, Comprehensive medical, dental, and vision coverage, Life insurance and short- and long-term disability coverage, 16 weeks of fully paid parental leave, Flexible, unlimited paid time off, 401(k) retirement savings plan, Free OneMedical membership, Commuter benefits, Snacks, goodies, and team lunches provided twice a week

Tech stack

PythonJavaScriptTypeScriptGoBashReactNode.jsAWSDockerKubernetesGitLinuxJiraConfluenceSlackPostgreSQLMongoDBRedisElasticsearchREST API

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