About the role
- •Synthflow AI is an enterprise AI agent platform that unifies customer operations across voice, chat, and messaging.
- •Our agents handle routine interactions at scale so teams can focus on high-value work.
- •Over 20M hours of operations automated 60% more calls answered vs. non-AI operators 150M interactions handled, 99.99% uptime Backed by Accel, Atlantic Labs, and Singular.
- •Trusted by 1,000+ customers.
- •Recognized as one of the most promising companies in Germany.
- •About the role Own the end-to-end delivery of enterprise Voice AI programs—from signed SOW/POC through go-live and handover—so customers hit measurable outcomes on time and on budget.
- •As Engagement Manager, you own the delivery of every project and production deployment from contract signature to go-live and renewal.
- •You're the quarterback who makes sure projects don't slip, customers don't churn, and our internal team doesn't drop the ball.
- •You're not writing code or building agents—that's the Solution Engineer's job.
- •You're orchestrating: tracking progress, unblocking issues, managing scope, communicating with customers, and escalating internally when things go sideways.
Tech stack
Go
Match insights
Tech:Go
Level:Mid