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Product Operations Lead

AscendAccounting Automation company
San Francisco, United StatesLead
Product

About the role

Lead the Product Operations team and drive automation initiatives.

  • We are looking for a technical, operationally sharp, people-driven ProdOps Lead to own the performance and execution of Ascend's Product Operations team.
  • Key Responsibilities Manage the team running manual ops and drive loan operations automation.
  • Serve as the primary escalation point, cadence owner, and people manager.
  • Build and maintain the loan operations automation roadmap.
  • Own monthly tooling improvements and automations.
  • Handle ~95% of execution and team decisions independently.
  • Requirements Technical experience required.
  • Strong team management skills.
  • Ability to drive delivery, metrics, and team development.
  • Independent decision-making capabilities.
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