Senior Customer Success Manager

Guide customers through their security and compliance journeys.

• •Guide customers through their security and compliance journeys with Vanta's solutions.
• •Key Responsibilities Onboard and implement customers in the Upmarket segment.
• •Work strategically with customers across industries and stages.
• •Partner with Account Managers to flag at-risk accounts and highlight opportunities.
• •Empower customers to become self-sufficient Vanta champions.
• •Monitor customer health and prioritize the book of business.
• •Requirements 6+ years of Customer Success experience at a SaaS company.
• •Background in running a strategic book of business.
• •Willingness to collaborate and drive outcomes.
• •Self-motivated with a bias for action and critical thinking.