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Software Implementation Consultant - Clinical

Collective MedicalCare Coordination company
United StatesMid
Sales & Account Management

About the role

Optimize workflows and drive business outcomes in LTPAC settings.

  • As a Software Implementation Consultant, you will be the primary liaison with customers to optimize workflows and drive business outcomes within the Long-Term and Post-Acute Care (LTPAC) settings.
  • You will build trusted advisor relationships, guiding customers on best practices and solution usage to deliver value.
  • Key Responsibilities Act as the principal implementation liaison, documenting customer requirements and translating them into configuration setup.
  • Lead detailed business discovery and develop recommendations for delivery approach.
  • Translate technical requirements and execute system configuration setup.
  • Ensure data quality, integrity, and security for customer databases.
  • Manage communication among project stakeholders and proactively identify risks and delays.
  • Requirements Post-secondary education in a business or technology-related field is preferred.
  • Excellent communication, organizational, and collaboration skills.
  • Previous experience configuring or implementing a software solution, database testing, and end-user support is preferred.
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