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Customer Service Supervisor at Centivo — Buffalo

Jobs Companies Me

C

Customer Service Supervisor

CentivoEmployer Health company

Buffalo·Mid

B

Bain Capital Ventures

F-Prime Capital Partners

Maverick Ventures

B

Bessemer Venture Partners

Ingleside Investors

Rand Capital

Operations & Strategy

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About the role

TL;DR

Leads a team of Member Care Specialists to ensure service levels and client SLAs are met.

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Required skills

CommunicationTeam ManagementCustomer ServiceLeadershipProblem SolvingAnalytical ThinkingCritical Thinking

Domain expertise

healthcare

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Details

Level: Mid
Experience: 3-5 years
Work type: onsite
Posted: 2026-07-01

Company snapshot

Employer Health company

Centivo is an innovative health plan for self-funded employers, committed to restoring healthcare affordability for American employers and their people. It acts as a health plan administrator, allowing employers and clinicians to join forces to deliver high-quality, affordable care.

Category: Employer Health Plans
Stage: Series D+
Employees: 276
HQ: Buffalo, United States
Founded: 2017
Funding: $224M

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