Serve as the technical bridge between our SDK products and our clients.
•Join our team as an SDK Integration Engineer and be at the forefront of our clients' success.
•You will serve as the technical bridge between our SDK products and our clients, guiding external development teams through seamless Web and Mobile SDK integrations.
•Key Responsibilities Lead the resolution of SDK integration queries, acting as the primary technical contact and subject matter expert for customers.
•Elevate Customer satisfaction through proactive onboarding support, architectural guidance, and quick resolution of integration blockers.
•Diagnose complex implementation issues by debugging client code, analyzing network requests, and reviewing SDK behavior across Web and Mobile platforms.
•Work closely with SDK Engineering and Product teams to channel feedback, report bugs, and advocate for SDK usability and performance improvements.
•Partner with pre-sales and onboarding teams to provide technical demonstrations, feasibility assessments, and best practices for integrating our SDKs into diverse technology stacks.
•Requirements 2-6 years in SDK Integration, Developer Support, Solutions Engineering, or Mobile/Web Development, preferably in a B2B SaaS.
•Deep understanding of Web technologies (JavaScript, TypeScript, HTML/CSS) and Mobile ecosystems (native iOS/Swift/Objective-C, native Android/Kotlin/Java, or cross-platform frameworks like React Native/Flutter).
•Expertise in using developer tools (Chrome DevTools, Xcode, Android Studio), network proxies, and API testing platforms (Postman, cURL) to troubleshoot complex integrations.
•Exceptional verbal and written communication skills, with the proven ability to explain complex technical concepts to developer audiences as well as non-technical stakeholders.
•Strong programming foundation with the ability to use languages like Python, Node.js, or Shell to build automation workflows, integration scripts, and sample applications.