Senior Product Manager, Help Center (CX Automation)
CoinbaseCryptocurrency Exchange company
India₹6,612,600 - ₹6,612,600 INRSenior
Andreessen Horowitz
Union Square Ventures
Tiger Global Management
Y Combinator
IVP
Ribbit Capital
Product
About the role
TL;DR
Senior Product Manager to own Coinbase's Help Center, driving automation and customer satisfaction.
Required skills
Product ManagementLLMsProduct StrategyGo-to-MarketFeature PrioritizationCustomer DiscoveryProduct AnalyticsCompetitive AnalysisProduct OperationsGrowth StrategyMonetization StrategyJobs to Be DoneProduct-Led Growth
Nice-to-have skills
PythonJavaScriptTypeScriptReactNode.jsAWSGoogle CloudAzureDockerKubernetes
Domain expertise
cryptofintech
Tech stack
LLMsPythonJavaScriptTypeScriptReactNode.jsAWSGoogle CloudAzureDockerKubernetesCI/CDJiraConfluenceSalesforce