Associate Account Manager
BeviSmart Water company
Boston, United States$88,060 - $108,780 USDMid
Bessemer Venture Partners
Horizons Ventures
Techstars
Cowen Sustainable Investments
Trinity Ventures
Sales & Account Management
About the role
TL;DR
Manage customer accounts, drive expansion, and ensure satisfaction in a direct-to-customer market.
- •Bevi is seeking an Associate Account Manager to support its growing community of customers in direct-to-customer markets.
- •This role focuses on expansion, upgrades, and overall customer satisfaction, acting as the main point of contact for a portfolio of accounts.
- •Key Responsibilities Manage a portfolio of customers, ensuring satisfaction and retention.
- •Identify opportunities for upgrades, expansions, or new product adoption within existing accounts.
- •Build relationships with key contacts and act as their go-to resource for Bevi product knowledge.
- •Maintain regular touchpoints with customers through email, phone, and video check-ins.
- •Track all account activity and renewal data in Salesforce with precision and accountability.
- •Requirements 1-2 years of experience in account management, customer success, or a client-facing role.
- •Strong relationship-building and communication skills.
- •Organized, proactive, and comfortable managing multiple priorities at once.
- •Curious, eager to learn, and driven by helping customers succeed.
- •Salesforce or CRM experience is a plus.
- •Passion for sustainability and enthusiasm for Bevi’s mission.
Required skills
Account ManagementCustomer SuccessSalesforceCRM
Domain expertise
cleantech
Benefits & perks
Health insurance, Dental insurance, Vision insurance, 401(k) with company match, Flexible PTO, Paid holidays, Sick leave, Parental leave, Disability insurance, Life insurance, Wellness reimbursement, Fitness reimbursement, Cell phone stipend, Commuting stipend, Onsite snacks, Catered lunch, Unlimited Bevi, Equity
Tech stack
SalesforceCRM