Associate Client Success
BazaarvoiceE-commerce Solutions company
Bangalore, IndiaJunior
Battery Ventures
First Round Capital
Thomas H. Lee Partners
Marlin Equity Partners
Austin Ventures
Constantin Partners
Sales & Account Management
About the role
TL;DR
Ensure customers maximize value from Bazaarvoice services and achieve business goals.
- •This role is vital in ensuring Bazaarvoice customers receive the maximum possible value from their contracted services and achieve stated goals in the areas of Social & E-Commerce.
- •You will leverage innovative technologies to support some of the world’s leading brands.
- •Key Responsibilities Advise clients on strategies to maximize the value of their Bazaarvoice products and solutions.
- •Observe and track trends across portfolio analytics to recommend best practices.
- •Execute high-value activities and manage client lifecycle across a significant portfolio.
- •Discover and influence client’s internal metrics for success working with Bazaarvoice.
- •Manage client health by identifying and documenting risks.
- •Requirements Exceptional written and verbal communication skills in English.
- •College education
- •Bachelor degree or equivalent. 2-5 years of experience in account management or client success roles.
- •Skillful in time management, organizational systems, and prioritization.
- •Ability to manage high volume of accounts and directly own client relationships concurrently.
Required skills
Account ManagementSalesforce
Domain expertise
ecommerceretailmartech
Tech stack
Salesforce