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Account Manager

BaselayerRisk Management company
New York, United States$120,000 – $170,000Mid
Torch Capital logo
Torch Capital
Afore Capital logo
Afore Capital
Comma Capital logo
Comma Capital
Sales & Account Management

About the role

TL;DR

Build and maintain client relationships, drive account growth, and act as a trusted advisor.

  • As the founding Account Manager, you will be the ultimate relationship builder and trusted advisor for clients making mission-critical fraud and compliance decisions.
  • You are self-motivated, intelligent, strategic, and have a natural talent for building relationships.
  • Key Responsibilities Be the ultimate relationship builder.
  • Build and maintain strong relationships with C-suite executives and client teams.
  • Act as the primary point of contact for large financial institutions, payment providers, and fintech companies.
  • Drive account growth through upsells, renewals, and referrals.
  • Become an expert in customers' workflows and pain points.
  • Requirements 3+ years of experience in business development, customer success, or implementation roles at a fast-growing startup or highly-competitive environment.
  • Excellent communication skills and an energetic, professional presence.
  • Confidence working with C-level stakeholders and navigating ambiguity.
  • Resilience and grit; you get things done.
  • Proactive and curious self-starter who thrives in dynamic settings.
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Required skills

Account ManagementCustomer SuccessBusiness Development

Nice-to-have skills

Risk ManagementCompliance Management

Domain expertise

fintech

Benefits & perks

Equity, Flexible PTO, Health insurance, Dental insurance, Vision insurance, 401(k) with company match, HSA contributions, Gym stipend

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