Technical Support Engineer - AI Cybersecurity Platform
Abnormal SecurityEmail Security company
Hybrid
Greylock Partners
Menlo Ventures
Insight Partners
Wellington Management
CrowdStrike Falcon Fund
About the role
- •About You You’re an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments.
- •With 4+ years of experience, you’ve developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement.
- •You're energized by the evolving threat landscape in email and SaaS security, and you’re excited to support a platform that uses behavioral AI to stop the attacks others miss.