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Customer Operations Manager II

DeelGlobal Payroll company
AustraliaSenior
Sales & Account Management

About the role

Manage client relationships and drive revenue growth for Deel.

  • You'll be the face and voice of Deel for our clients, both internally and externally.
  • In this dynamic role, you'll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth.
  • Key Responsibilities Manage a diverse portfolio of accounts across APAC.
  • Identify and flag risks that will lead to customer churn.
  • Build relationships with key stakeholders.
  • Be the voice of the customer by collecting product and operational feedback.
  • Provide a high-quality experience to our customers on a day-to-day basis.
  • Requirements Passionate business builder with experience in tackling complex problems.
  • Talented generalist with skills in data analysis and cross-functional project management.
  • Thrives in a highly collaborative, high-performance team.
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Level:Senior

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