Customer Success Manager

Drive revenue growth by managing customer relationships and lifecycle.

• •Lumafield seeks a Customer Success Manager to partner with customers, manage accounts, and drive revenue growth.
• •Key Responsibilities Own customer relationships and lifecycle Partner with customer teams to improve product quality Serve as a trusted advisor on Lumafield’s products Project manage delivery and adoption of technical solutions Uncover upsell and cross-sell opportunities Requirements Engineering B.S. degree or equivalent technical experience 8+ years of working experience in engineering or manufacturing, and client facing experience Excellent verbal and written communication Commercial business exposure and interest Ability to create and deliver executive level presentations Extremely organized