Foward Deployed Engineer - Enterprise
Titan MSPIT Services company
San Francisco, United StatesSenior
General Catalyst
Y Combinator
Berkeley SkyDeck Fund
7percent Ventures
BOB Meese
Andreas Gross
Software Engineering
About the role
TL;DR
Own client engagements end-to-end, implementing and managing AI solutions for enterprise clients.
- •As a Forward Deployed Engineer, you own client engagements end to end, operating at the intersection of IT operations and the Titan AI platform.
- •You bring clients onto Titan: learning their environment, mapping their systems, encoding their policies, and standing up the engagement.
- •From there you're their single point of contact through onboarding and strategic projects, driving both the relationship and the technical work.
- •This role is focused on serving our enterprise clients.
- •Key Responsibilities Own customer engagements end to end: design and deliver implementations that align Titan to each customer's workflows and goals.
- •Build AI agents: design and build agents on Titan's platform that drive real value for customers.
- •Lead migrations: design and execute migration plans that minimize disruption and ensure seamless adoption of Titan's platform.
- •Partner cross-functionally: work with Engineering, Sales, and Marketing to turn field learnings into repeatable processes and a sharper go-to-market.
- •Requirements 3+ years in a deployed, field, or solutions-engineering role Comfortable with ambiguity and speed.
- •You'd rather ship and iterate than wait for a perfect spec.
- •Technical depth to work hands-on: proficient with scripting and APIs, with the aptitude to learn identity, cloud, and security/endpoint tooling.
- •Fluent alongside AI tools, and able to help design AI-native workflows and tooling.
Required skills
Python
Domain expertise
aideveloper-tools
Tech stack
PythonJavaScript