Unemployment Claims Associate - AZ - On Site
DistroSales Enablement company
Chandler, United StatesMid
Operations & Strategy
About the role
TL;DR
Coordinate unemployment claims response and provide client guidance.
- •The Unemployment Claims Associate supports clients by coordinating unemployment claims response, providing guidance on best practices while emphasizing integrity and compliance.
- •This role is for an on-site position within a dynamic, global company.
- •Key Responsibilities Manage and respond to assigned unemployment claims within required deadlines.
- •Collaborate with designated client contacts on unemployment claims matters.
- •Provide guidance to clients on best practices for unemployment claim responses, emphasizing integrity and compliance.
- •Respond to inquiries from state agencies promptly and professionally.
- •Participate in the unemployment call queue and manage the unemployment email inbox.
- •Requirements Strong organizational skills, attention to detail, and follow-through.
- •Ability to communicate clearly, concisely, and proactively, both verbally and in writing.
- •Capability to learn multiple HRIS and vendor partner platforms.
- •Some knowledge of Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint).
- •Experience with HRIS and CRM systems is preferred.
Required skills
CRM
Domain expertise
hrtech
Tech stack
ExcelPowerPointCRM