Senior Operations Manager, Career Coaching

Lead the career and externship experience for D2C students at scale.

• •Stepful is scaling fast and the Senior Operations Manager, Career Coaching will lead the end-to-end career and externship experience for D2C students at scale.
• •Key Responsibilities Build for scale, not just for today.
• •Lead a growing team of coach managers responsible for frontline career coaching and job placement support.
• •Drive placement outcomes.
• •Experiment and iterate.
• •Work cross-functionally.
• •Requirements 3+ years of operations or consulting experience 2+ years in a D2C startup environment Experience managing managers, not just individual contributors Strong analytical skills and a track record of using data to improve outcomes at scale Ability to hold strategy and execution at the same time Comfort operating in a high-growth, fast-changing environment