Operations Lead Retail

Optimize back-of-house operations and drive retail profitability.

• •The Operations Lead is a critical member of the store leadership team, focused on creating a seamless customer journey and driving profitability through operational excellence.
• •Key Responsibilities Lead by example and uphold customer experience expectations.
• •Maximize results and achievement of KPIs by driving own performance and team engagement.
• •Manage inventory counts, order fulfillment, and back-of-house organization.
• •Ensure brand standards of visual presentation, cleanliness, and functionality are upheld.
• •Mitigate internal, external, and administrative loss of product.
• •Requirements Keen eye for detail and passion for customer experience.
• •Skilled in data-driven decision-making.
• •Proficient in using point-of-sale systems and inventory management software.
• •Experience with retail operations, inventory management, and loss prevention.