Social & Community Coordinator
AwayLuggage & company
New York, United StatesMid
Forerunner Ventures
Global Founders Capital
Comcast Ventures
Wellington Management
Accel Partners
Barry Sternlicht
Marketing
About the role
TL;DR
Manage community engagement and social operations for Away's brand.
- •Join Away's Brand team as a Social & Community Coordinator to manage community engagement and social operations.
- •Key Responsibilities Execute daily community management across TikTok, Instagram, YouTube, Pinterest, and emerging platforms.
- •Write thoughtful, on-brand responses to comments and DMs, engaging audiences to build meaningful connections.
- •Moderate conversations across channels to maintain a positive, elevated, and brand-safe community environment.
- •Requirements Minimum of 2 years of experience in social media, community management, content coordination, or digital marketing.
- •Proven ability to manage high volumes of comments and DMs with accuracy, speed, and strong judgment.
- •Exceptional attention to detail, especially in managing content calendars, publishing workflows, and QA processes.
Required skills
Community ManagementSocial Media MarketingCustomer Service
Nice-to-have skills
Digital Marketing
Domain expertise
travel