Agent Product Manager
Assort HealthAI & company
San Francisco, United StatesMid
Lightspeed Venture Partners
First Round Capital
Felicis
Chemistry
A* Capital
Liquid2
Product
About the role
TL;DR
Build and scale the business operations for Assort Health's AI agents.
- •Assort Health is seeking an Agent Product Manager to support their next 1M+ patients on the platform.
- •This role involves building and operating the business behind their AI, including customer onboarding, product improvement identification, and process scaling.
- •Key Responsibilities Lead customer onboarding and implementations autonomously.
- •Directly manage and resolve customer feedback and issues.
- •Identify product improvements and new product offerings.
- •Drive automation and scalable processes by building and refining internal tools, systems, and workflows.
- •Operate autonomously to develop processes and strategy from scratch.
- •Requirements 2-4 years of experience in a Consulting, BizOps, or Account Management/Customer Success role.
- •Highly effective verbal and written communication skills with good people instincts.
- •Experience translating business needs into actionable requirements for technical teams.
- •Strong attention to detail and ability to solve complex, interdependent problems.
- •Ruthless prioritization, organization, and time management.
Required skills
Product ManagementCustomer OnboardingImplementation ManagementProject ManagementCustomer SuccessBusiness OperationsAccount Management
Nice-to-have skills
Program ManagementCustomer ServiceProduct Strategy
Domain expertise
healthtechai
Benefits & perks
Competitive Compensation, Equity, Health Insurance, Lifelong Learning, Office Setup Stipend, Unlimited PTO, Meals & Snacks, Fitness Stipend, Commuter Benefits, 401(k)
Tech stack
PythonJavaScriptTypeScriptSQLNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDGitJiraConfluenceFigmaPostmanREST API