Software Engineer - Forecasting & Scheduling
AssembledWorkforce Management company
United StatesMid
New Enterprise Associates
Emergence Capital
SignalFire
Salesforce Ventures
Basis Set Ventures
Stripe
Software Engineering
About the role
TL;DR
Develop systems to predict support contact volume and optimize agent scheduling.
- •Assembled is seeking a Software Engineer to focus on Forecasting & Scheduling.
- •This role involves developing systems to predict support contact volume and optimize agent scheduling, balancing human agents and AI.
- •Key Responsibilities Develop forecasting interfaces, data pipelines, and inference servers to predict support contact volume.
- •Design and implement interfaces for creating optimal schedules based on forecasts and constraints.
- •Enhance machine learning efficiency and operations for rapid model deployment.
- •Requirements Experience using Python libraries like pandas, SciPy, and seaborn for statistical or predictive work.
- •Previous experience working on a machine learning or algorithmic team.
- •Strong commitment to advancing statistical and runtime performance.
Required skills
PythonSQLMicroservicesGitLinuxREST APIPandas
Domain expertise
productivityai
Tech stack
PythonPandasSQLGitLinuxREST APIMicroservices
