Product Manager
AssembledWorkforce Management company
San Francisco, United StatesSenior
New Enterprise Associates
Emergence Capital
SignalFire
Salesforce Ventures
Basis Set Ventures
Stripe
Product
About the role
TL;DR
Product Manager to own scheduling and forecasting, applying AI to customer support operations.
- •Product Management at Assembled articulates the most important problems to solve in a way that will delight customers and grow the business.
- •You will partner closely with support teams at the world's best brands and regularly meet with prospects to learn about their problems and what resonates.
- •Key Responsibilities Own scheduling and forecasting end-to-end, setting the vision and driving the roadmap.
- •Work directly with prospects and customers to understand their needs and co-build solutions.
- •Apply AI to make high-stakes, high-repetition decisions faster, smarter, and more automated.
- •Build for enterprise complexity, understanding customer constraints like SLAs and channel mix.
- •Requirements 4+ years of product management experience in enterprise B2B SaaS.
- •Strong analytical and technical product skills, comfortable with data and technical details.
- •Experience at a growing, venture-backed startup.
- •Strong written and verbal communication skills.
- •Customer-first mindset with strong discovery and communication skills.
Required skills
Product ManagementAgileRoadmappingCustomer DiscoveryProduct StrategyGo-to-MarketFeature PrioritizationProduct AnalyticsCompetitive AnalysisProduct OperationsGrowth StrategyMonetization StrategyJobs to Be DoneProduct-Led Growth
Benefits & perks
Medical, dental, and vision benefits, Paid company holidays, sick time, and unlimited time off, Monthly credits for professional development, wellness, customers, and commuting, Paid parental leave, Catered lunches, snacks, and beverages, 401(k) plan
Tech stack
PythonJavaScriptTypeScriptSQLNode.jsReactAWSDockerKubernetesCI/CDGitJiraConfluenceFigmaPostmanREST APIAgileScrumRoadmappingStakeholder ManagementPRDsOKRsProduct StrategyGo-to-MarketFeature PrioritizationCustomer DiscoveryProduct AnalyticsCompetitive AnalysisProduct OperationsGrowth Strategy