Senior Product Manager for Identity & Authentication to scale secure customer journeys.
•Airwallex is seeking a Senior Product Manager to own and evolve critical identity and user security journeys.
•This role focuses on defining and scaling systems that ensure legitimate customers are onboarded securely while preventing bad actors from exploiting the platform.
•Key Responsibilities Own and evolve core identity and user security journeys across onboarding, verification, authentication, account recovery, and authorization.
•Define product strategy and roadmap for user verification, access granting, account protection, and customer communication.
•Improve customer experience while strengthening trust and risk controls, balancing conversion, security, fraud prevention, and compliance.
•Design scalable identity, access, and recovery capabilities for diverse customer types, business structures, regions, and regulatory requirements.
•Requirements 6+ years of experience owning complex, scalable platform/B2B products with proven technical fluency.
•Strong track record in regulated, policy-heavy environments (fintech, banking, security).
•Expertise in defining product metrics, running self-serve analyses, and communicating complex concepts clearly.