Manager, Account Management, SME & Growth
AirwallexPayments company
Singapore, SingaporeManager
Addition
T. Rowe Price
Activant
Lingotto
Robinhood Ventures
TIAA Ventures
Sales & Account Management
About the role
TL;DR
Lead and grow a team of account managers to drive client portfolio growth and adoption of Airwallex products.
- •As Manager, Account Management at Airwallex, you'll lead a team of account managers who own and grow our highest-potential client portfolios.
- •This role blends industry and account strategy with people leadership.
- •Key Responsibilities Lead and develop a team of account managers, setting goals and coaching them in consultative selling.
- •Drive portfolio growth by setting strategy to expand Airwallex's footprint and strengthen client relationships.
- •Shape playbooks by identifying workflows and product opportunities across the client base.
- •Share insights on industry trends, competitors, and emerging client behaviors with commercial leadership.
- •Guide account strategy to advise clients on the right payment, FX, and workflow setup.
- •Requirements 7-10 years' experience in account management, business development, or a similar commercial role, ideally in payments, fintech, or a high-growth company. 3-5 years leading a team directly, ideally in a 0 to 1 or rapid growth phase.
- •Hustler mentality: scrappy, persistent, and comfortable working in ambiguity.
- •Creative problem solver who can build new approaches for complex client needs.
- •Strong commercial intuition, with the ability to map payment flows and spot revenue opportunities.
Required skills
Account ManagementBusiness DevelopmentSalesGrowth StrategySalesforceHubSpotExcelPowerPoint
Nice-to-have skills
PythonJavaScriptSQL
Domain expertise
fintech
Tech stack
PythonJavaScriptTypeScriptNode.jsReactSQLGitLinuxJiraConfluenceSlackSalesforceHubSpotExcelPowerPoint