Claims Specialist

Handle and resolve claims within the organization.

• •Your main responsibility is to record, process, and close all complaints.
• •Key Responsibilities Record, process, and close all complaints Evaluate and analyse claims and their root causes Communicate and cooperate with colleagues across the warehouse Act as a link between external suppliers, the warehouse and the business teams Issue monthly reports showing KPI trends Requirements Experience in a similar role Precision and accountability Ability to make quick decisions when standard methods are not enough Ability to stay calm and manage multiple priorities under pressure Conflict management skills with ability to simplify and structure complex situations