Team Lead, Project Operations Management

Lead a team of Project Operations Managers to deliver a great customer experience.

• •Lead a team of Project Operations Managers to deliver a great customer experience and get customers live efficiently, with Business As Usual processes that scale well.
• •Key Responsibilities Lead a team of Project Operations Managers to deliver a great customer experience and get customers live efficiently, with Business As Usual processes that scale well.
• •Act as a partner and escalation layer for the team, helping to navigate complex projects and technical challenges.
• •Create an inspiring and collaborative team environment with an open communication and feedback culture.
• •Requirements A seasoned manager who has experience in managing a high performing, senior, team (at least 5 years with direct reports); this will include performance review, coaching, setting goals and objectives.
• •Project Management acumen, have worked with enterprise customers within a large global company.
• •A proven track record of helping drive global process change, setting up tools and implementing procedures.