Senior Product Manager, Ongoing Monitoring
#tidePlastic Recycling company
United KingdomSenior
Plug and Play Tech Center
Kickstart Accelerator
Technology Fund
Product
About the role
TL;DR
Own the roadmap for Tide's acquiring transaction risk monitoring capabilities.
- •As Senior Product Manager for Ongoing Monitoring Acquiring Fraud & Risk, you will own the roadmap for Tide’s acquiring transaction risk monitoring capabilities.
- •You will work closely with Engineering, Data Science, Fraud Operations, Risk and Acquiring Product teams to build and scale real-time monitoring solutions.
- •Key Responsibilities Define the product strategy, vision and roadmap for acquiring fraud and risk monitoring.
- •Build scalable monitoring capabilities across card-present and card-not-present acquiring journeys.
- •Define and deliver real-time rules, risk signals, machine learning models and decisioning workflows.
- •Use data to identify acquiring fraud patterns and develop product capabilities that actively reduce acquiring fraud losses.
- •Build product capabilities that improve chargeback prevention, monitoring, handling and recovery outcomes.
- •Requirements Strong product management experience, ideally 4+ years, with direct experience in acquiring risk, merchant risk, payment fraud, transaction monitoring or chargeback management.
- •Experience working in an acquiring bank, PSP, payments company, fintech, or a large merchant with an established acquiring risk function.
- •Proven track record of actively reducing acquiring fraud, chargeback losses or merchant risk exposure.
- •Comfortable using data to identify loss drivers, prioritise interventions and measure control effectiveness.
- •Ability to communicate clearly with senior stakeholders and turn complex fraud and risk topics into simple commercial decisions.
Required skills
Product ManagementAgileRoadmappingPRDsOKRsProduct StrategyGo-to-MarketFeature PrioritizationCustomer DiscoveryProduct AnalyticsCompetitive AnalysisGrowth StrategyMonetization StrategyJobs to Be Done
Domain expertise
fintech
Benefits & perks
Flexible working options, Group Life Insurance, Vitality Health Insurance, 25 days holiday with the ability to buy extra days, 3 days for L&D or volunteering time off per year, £1,000 professional L&D budget per year, Cycle to Work scheme, Pension contribution, Spacious brand-new office near Old Street with an all-day snacks bar, Enhanced family-friendly leave, Sabbatical leave
Tech stack
PythonJavaScriptSQLNode.jsExpressReactAWSDockerKubernetesCI/CDGitLinuxJiraConfluencePostmanOpenAPIREST APIAgileScrumRoadmappingStakeholder ManagementPRDsOKRsProduct StrategyGo-to-MarketFeature PrioritizationCustomer DiscoveryProduct AnalyticsCompetitive AnalysisGrowth Strategy