Client Success Manager I

Help clients succeed by understanding their goals and translating them into platform outcomes.

• •Luxury Presence is seeking an eager Client Success Manager I to join their growing team.
• •This role focuses on helping clients succeed by deeply understanding their goals and translating that into tangible platform outcomes.
• •Key Responsibilities Support clients through onboarding and ensure they gain maximum value from the Luxury Presence platform.
• •Build trusted relationships through proactive communication and consistent follow-through.
• •Develop a strong command of the Luxury Presence platform and its features.
• •Collaborate cross-functionally to advocate for client needs and ensure timely solutions.
• •Requirements 3+ years of experience in Client Success, Account Management, Customer Support, or a related client-facing role. 1+ year managing a book of business.
• •Strong written and verbal communication skills.
• •Comfort learning new software platforms quickly.
• •Basic understanding of digital marketing concepts or eagerness to learn.