Sr. Manager, Customer Success
FourKitesSupply Chain company
Chicago, United States$145,000 - $175,000Manager
Bain Capital Ventures
Thomas H. Lee Partners
Qualcomm Ventures
Volvo Group Venture Capital
Zebra Technologies
August Capital
Sales & Account Management
About the role
TL;DR
Lead a team of Customer Success Managers to deliver exceptional customer experiences and drive value.
Required skills
Customer SuccessTeam ManagementAccount ManagementSalesforceCommunicationProblem SolvingAnalytical ThinkingLeadershipStakeholder ManagementNegotiationBusiness OperationsExcelPowerPoint
Domain expertise
logistics
Benefits & perks
Stock options, Medical, Dental & Vision benefits, 401k Retirement savings with employer match, Bonus and incentive compensation, Employer paid life insurance, Short term disability insurance, Generous PTO, Global recharge days, Volunteer days, Paid parental leave, Family planning and inclusive wellbeing resources, Technology reimbursement, Commuter benefits, Annual Wellness Stipend, Ongoing learning & development opportunities
Tech stack
PythonJavaScriptSQLNode.jsReactAWSJiraConfluenceSalesforceExcelPowerPoint