Sr. Strategic Customer Success Engineer

Bridge customer expectations with technical delivery for open-source management.

• •Strategic Customer Success Engineer, you will bridge the gap between customer expectations and FOSSA's technical delivery.
• •You'll handle complex technical challenges, helping enterprise customers manage open-source licenses and vulnerabilities within their software supply chain.
• •Key Responsibilities Lead technical consulting for M&A activities and code audits.
• •Own technical accountability for a strategic set of customers and drive integration strategy.
• •Deploy FOSSA within diverse customer build environments and CI/CD pipelines.
• •Collaborate with Product and Engineering teams to resolve defects and influence the roadmap.
• •Requirements Proven experience with Kubernetes and private/on-prem SaaS deployments.
• •Strong scripting skills in Python, Bash, or Perl.
• •Experience with CI/CD pipelines and technical project documentation.
• •Ability to communicate complex technical concepts to both technical and non-technical audiences.