Special Servicing Associate III

Manages defaulted Home Equity Investments, focusing on loss mitigation and foreclosure processes.

• •The Special Servicing Associate III is responsible for the expert management of defaulted Home Equity Investments, including loss mitigation, bankruptcy, and foreclosure processes.
• •This role involves analyzing complex cases, developing strategic solutions, and collaborating with stakeholders to optimize investor recovery while assisting struggling homeowners.
• •Key Responsibilities Analyze defaulted Home Equity Investments and develop effective recovery strategies.
• •Communicate with customers, investors, attorneys, and Subservicers to facilitate loss mitigation.
• •Train existing team members on new processes and procedures.
• •Conduct audits and perform call listening to ensure Subservicers adhere to servicing standards.
• •Assist in resolving escalated servicing requests and provide customer support.
• •Requirements 5+ years in Mortgage, HELOC, or Home Equity Investment (HEI) servicing, specifically within default management and loss mitigation.
• •Mastery of foreclosure and title processes.
• •Strong understanding of relevant regulations and compliance standards.