Customer Success Manager

Deliver unmatched service to a rapidly expanding customer base of radiology groups and hospital systems.

• •As a Customer Success Manager at Rad AI, you will deliver unmatched service to a rapidly expanding customer base of radiology groups and hospital systems.
• •You'll drive success at the forefront of generative AI-driven healthcare innovation.
• •Key Responsibilities Serve as a trusted advisor to Rad AI’s customers through the entire post-sale lifecycle.
• •Develop and maintain customer relationships across our radiology partners.
• •Ensure a smooth onboarding experience for new radiology partners.
• •Drive retention and growth among our customers by understanding their business needs.
• •Requirements Proven track record of driving customer adoption, retention, and expansion within high-growth healthcare AI and SaaS companies.
• •Responsible for building strong relationships with customers, ensuring successful onboarding and implementation.
• •Proactively addressing customer needs, fostering cross-functional collaboration to maximize customer value.