Senior Consultant, Adoption Services

Serve as a trusted advisor and strategic partner to customers, driving adoption and revenue impact.

• •Gong's Adoption Services organization is evolving rapidly as we scale our post-activation customer experience globally.
• •As a Senior Consultant, you will play a critical role as a trusted advisor and strategic partner to customers, leading discovery, optimization, and transformation work streams.
• •Key Responsibilities Lead discovery workshops to uncover business requirements and adoption challenges.
• •Serve as a trusted advisor, bringing revenue domain expertise and operational best practices.
• •Develop strategic roadmaps and executive presentations.
• •Help customers operationalize AI-powered workflows across forecasting, coaching, and revenue execution.
• •Collaborate with internal teams to deliver aligned customer outcomes.
• •Requirements 6+ years of experience in a go-to-market organization or consulting environment.
• •Strong understanding of core revenue workflows including forecasting, prospecting, and pipeline management.
• •Experience producing enterprise-grade deliverables.