Software Engineer, AI Agent & LLM
Otter.aiAI-powered transcription company
Hybrid
Spectrum Equity
Horizons Ventures
Draper Associates
GGV Capital
Draper Dragon Fund
NTT DOCOMO Ventures
About the role
- •The Opportunity We are looking for a Senior AI Agent & LLM Engineer who combines strong software engineering capabilities with a deep focus on AI quality.
- •You will help build and improve the AI systems behind Otter’s conversational knowledge engine and AI Chat, spanning user-facing agent experiences, evaluation systems, and the shared platform required to operate them reliably at scale.
- •This is a hands-on role for someone who can move from an ambiguous product problem to a working production solution, define how quality should be measured, and drive improvements across services, models, and user experience.