Senior Technical Support Engineer (Integrations)

Provide technical support for FloQast's integrations.

• •Provide technical support for FloQast's integrations, resolving customer issues and maintaining system functionality.
• •Key Responsibilities Own support cases, troubleshoot errors, and perform backend configurations.
• •Lead L3 case resolution and coordinate with Engineering during incidents.
• •Utilize internal tools and technical resources for troubleshooting.
• •Requirements 7-10 years of Technical Support experience.
• •Strong technical aptitude and problem-solving skills.
• •Experience with ticketing systems and AI-assisted tools.