Support Engineer (afternoon/night shifts)

Handle customer inquiries and technical issues for Apify's web scraping platform.

• •Join Apify to help people put the web to work.
• •We are looking for a Night Shift Support Engineer to handle customer inquiries from 5 PM to 2 AM CET.
• •Key Responsibilities Solve business and technical issues via chat and email Master Apify's web scraping platform Process customer questions and internal notifications Collaborate with the team to improve support processes Contribute to Apify's Help Center and internal knowledge base Requirements 1-2 years of support experience Knowledge of programming principles and HTML/CSS/JavaScript Passion for technology Professional verbal and written communication skills in English Strong customer orientation